Around the Clock Delivery
We have employees working 24 hours a day 7 days a week to bring our customers the fastest service available. If at any time you need help, just click on the "Live Chat" button in the upper left side of your screen, and a friendly chat representative will assist you. When you place an order via Paypal with us, your order will be delivered to you within 1 hour, and often within just a few minutes! Occasional orders require further verification, but they will be delivered immediately as soon as that verification is completed.  If you place an order via Echeck, delivery will commence as soon as the check has cleared. Other than those exceptions, the only thing that should delay delivery is an issue with the realms, which is very rare.  Always remember that your Paypal email address must be valid and current.

*IMPORTANT* Some of our specials require you to select specific items, so make sure you include that information when you place your order. You can do this by including a note in the "notes" section of the cart.

Delivery of Paypal Orders
You will receive an email with password and account name for your mule account usually within 1 hour after we receive payment. We have a system that keeps track of when orders are emailed out, and how long the turnaround time was. Please remember that your items will only be available when an email has been sent, and that our live support people cannot help you with in game transfer prior to this.

If you make a payment with PayPal please make sure your Paypal email address is a working email, and that you don't have any spam filters blocking our emails. You can also register on the site and check for your mule account information there.

Delivery of Larger Paypal Orders
For larger Paypal orders we may ask you to register on our site to provide us with additional information. This will help us verify your purchase, and get it shipped out to you as quickly as possible.

Overdue Orders
If you have not received your order within the 1 hour time frame, please send a single email to support@d2legit.com. Make sure you include an alternate email address we can contact you at, if you have one, and all the details of your order. Also, don't hesitate to click on the live chat button on the site to immediately speak with a representative who is eager to help you. You can also sign up on the site so you can track your mule accounts that way as well. When speaking with a live chat representative, please remember that your order cannot be hand delivered in game until it has been processed.

Meeting Online
If you've received a delivery email from us, and you want help transferring your order, you are welcome to click on the live chat button on the website. Once you've done that, a live representative will happily meet you online to help transfer your order.

Transferring by yourself
In the event that you are unable to get a friend or a live chat representative to assist you with transferring, you can actually accomplish the task easily and safely by yourself! Just follow the simple steps below:

1. Log onto the mule character sent to you via email.
2. Use the mule to create a private game with a password you won't forget.
3. Set a timer or watch a clock, and wait in the game for a FULL six minutes.
4. ***IMPORTANT*** Before you drop any items, leave the game with the mule, and wait in chat for one full minute. This is the most important step, and it will confirm that you've waited long enough in the game.
5. Rejoin your private, passworded game with the mule. If you get back in, then the game is "stable", and it will not close if you leave it again.
6. Drop all of the items you wish to transfer onto the ground, then log out of the game and go back to the character select screen.
7. Log onto the character who is going to use the items, and return to the private, passworded game to pick up whatever is on the ground. *Note* You must return to the game within 3 minutes or the game will close!